s6vip Privacy
Policy

Welcome to the s6vip Privacy Policy. s6vip operates the online betting and casino platform at https://s6vip.net (the "Platform"), serving players primarily across Indonesia including Jakarta, Surabaya, Medan, Bandung, Bali, Yogyakarta, Semarang, and beyond. This Privacy Policy describes how s6vip ("we", "us", "our") collects, processes, stores, shares, and protects personal data relating to individuals who visit, register on, or otherwise interact with the Platform ("you", "Player", "User").

By accessing the Platform or creating a registered Account, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should cease using the Platform immediately.

This Policy should be read alongside our Terms & Conditions, which govern the overall contractual relationship between you and s6vip, and our Responsible Gaming page, which describes how we use certain data to protect vulnerable players.

The following defined terms are used throughout this Privacy Policy:

• "Personal Data" — any information relating to an identified or identifiable natural person, including name, date of birth, address, email address, phone number, payment details, device identifiers, and IP addresses.
• "Processing" — any operation performed on Personal Data, including collection, recording, storage, adaptation, retrieval, use, disclosure, erasure, or destruction.
• "Controller" — s6vip, which determines the purposes and means of processing Personal Data collected through the Platform.
• "Processor" — a third party that processes Personal Data on behalf of s6vip under a written data processing agreement (e.g., KYC verification providers, payment processors).
• "KYC" — Know Your Customer procedures, comprising identity verification, age verification (21+), and source-of-funds documentation.
• "Cookie" — a small text file placed on your device by the Platform to store session information, preferences, and analytics data.
• "Account" — the registered player account created upon successful sign-up on the Platform.
• "IDR" — Indonesian Rupiah, the currency in which all Platform transactions are denominated.

s6vip collects the following categories of personal data in the course of operating the Platform:

s6vip collects personal data through the following mechanisms:

• Direct Submission: Data you provide voluntarily during account registration, KYC document upload, deposit and withdrawal requests, contact form submissions, and live chat interactions.
• Automated Technical Collection: Data collected automatically when you access the Platform, including IP address, device identifiers, browser type, session tokens, and usage behaviour, through server logs, cookies, and similar tracking technologies.
• Third-Party Verification Partners: Identity and document verification data returned by our KYC service providers following submission of your identity documents.
• Payment Processors: Transaction confirmation data, payment status updates, and fraud-screening signals returned by our payment processing partners (covering BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, LinkAja, and other supported methods).
• Responsible Gaming Monitoring: Behavioural signals generated by your in-platform activity — such as session length, deposit frequency, and bet escalation patterns — processed by our responsible gaming monitoring systems to identify players who may need support.
• Public Sources: Publicly available information used for fraud screening and AML compliance purposes, such as sanctions lists and politically exposed persons (PEP) registers.

s6vip processes your personal data for the following purposes:

• Account Management: Creating and maintaining your Account, verifying your identity and age (21+ requirement), authenticating your login sessions, and communicating material account-related information.
• Payment Processing: Executing deposit and withdrawal transactions in IDR via your chosen payment method, verifying that payment instruments are registered in your verified name, and maintaining transaction records.
• KYC & AML Compliance: Verifying your identity, age, and source of funds in accordance with our international licensing obligations and anti-money-laundering requirements. This includes screening your identity against sanctions lists and PEP registers.
• Platform Security & Fraud Prevention: Detecting and investigating suspicious activity, identifying multiple accounts, preventing unauthorised access, and protecting the integrity of sportsbook markets, casino games, and slot outcomes.
• Responsible Gaming: Monitoring your gaming behaviour to identify patterns associated with problem gambling, enforcing self-exclusion orders and deposit limits, and ensuring 21+ age compliance.
• Customer Support: Responding to your queries, complaints, and requests; managing dispute resolution; and improving our support quality through review of interaction records.
• Platform Improvement: Analysing aggregate usage patterns to improve Platform performance, user experience, and product offerings — including our sportsbook (covering BRI Liga 1, EPL, Champions League, and other markets), live casino, and slot game catalogue.
• Marketing Communications: Sending you promotional offers, bonus notifications, and seasonal campaigns (such as those around Idul Fitri, Ramadhan, and Indonesian Independence Day) by email or in-platform notification — subject to your communication preferences and opt-out rights described in Section 10.
• Legal Obligations: Meeting record-keeping, reporting, and cooperation requirements imposed by our licensing authority and any applicable legal process.

s6vip processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform our contractual obligations to you under the Terms & Conditions — including account management, payment processing, game provision, and customer support.
• Legal Obligation: Processing required to comply with our licensing conditions, AML regulations, KYC requirements, and any applicable legal process or regulatory request.
• Legitimate Interests: Processing undertaken in pursuit of s6vip's legitimate business interests — including fraud prevention, security monitoring, platform improvement, and responsible gaming oversight — where those interests are not overridden by your own rights and interests.
• Consent: Processing based on your freely given consent, specifically for optional marketing communications. You may withdraw consent at any time by contacting support@s6vip.net or updating your Account notification preferences. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

s6vip does not sell, rent, or trade your personal data. We share data only in the following limited circumstances, and only with parties who are contractually bound to protect it to equivalent standards:

• KYC & Identity Verification Providers: Licensed third-party identity verification services that process your submitted documents to confirm identity, age, and address. These providers act as data processors under written agreements with s6vip.
• Payment Processing Partners: Financial institutions and e-wallet operators — including those facilitating BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata, OVO, DANA, GoPay, ShopeePay, and LinkAja transactions — receive the minimum data necessary to execute and confirm your transactions.
• Game Content Providers: Licensed game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft may receive anonymised or pseudonymised session data required for game operation, RNG certification, and live game streaming. These providers do not receive your full identity profile.
• Fraud Prevention & Security Services: Third-party risk and fraud screening services that help s6vip identify suspicious account activity, multiple account violations, and AML red flags.
• Regulatory Authorities & Law Enforcement: s6vip will disclose personal data to competent regulatory bodies, law enforcement agencies, or courts when required to do so by law, court order, or our licensing obligations — without prior notice to you where legally required.
• Corporate Transactions: In the event of a merger, acquisition, or sale of substantially all of s6vip's assets, your personal data may be transferred to the acquiring entity as part of that transaction, subject to equivalent privacy protections.

s6vip uses cookies and similar tracking technologies to operate the Platform effectively, maintain session security, and understand how Players interact with our services. The following categories of cookies are used:

You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair the functionality of the Platform, including login and payment processes. Disabling analytics or functional cookies will not prevent you from using the Platform but may affect your personalised experience.

s6vip retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, after which it is securely deleted or anonymised. The following retention schedules apply:

• Active Account Data: Retained for the full duration of your Account's active status, plus a minimum of five years following account closure, to comply with AML record-keeping requirements under our international licensing obligations.
• KYC & Verification Documents: Retained for a minimum of five years following account closure. Where a regulatory investigation or legal proceeding is ongoing, documents are retained until final resolution of that matter.
• Transaction Records: All deposit, withdrawal, and betting transaction records in IDR are retained for a minimum of five years following the date of the transaction.
• Customer Support Communications: Chat logs and email correspondence are retained for two years following the date of the interaction, unless they relate to an ongoing dispute or investigation, in which case they are retained until resolution.
• Marketing Consent Records: Records of your marketing consent (or withdrawal thereof) are retained for the duration of your Account plus three years to demonstrate compliance with consent requirements.
• Closed / Suspended Accounts: Where an Account is closed due to suspected fraud, prohibited conduct, or AML investigation, associated personal data and records are retained for the period required to support any legal proceedings, which may exceed the standard five-year window.

As a player on the s6vip Platform, you hold the following rights in respect of your personal data. To exercise any of these rights, contact our support team at support@s6vip.net with your registered Account username and a clear description of your request. We will respond within 30 days.

• Right of Access: You have the right to request a copy of the personal data s6vip holds about you, including a description of the categories of data, the purposes for which it is processed, and the recipients with whom it has been shared.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data held in your Account. Minor corrections (such as email address updates) can be made directly through your Account settings.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, you have withdrawn consent (where consent was the basis), or you have objected to processing and there are no overriding legitimate grounds. This right is subject to our legal retention obligations — s6vip cannot delete data that we are legally required to retain.
• Right to Restriction: You have the right to request that processing of your personal data be restricted in certain circumstances, such as where you contest the accuracy of the data or have objected to processing pending verification of our legitimate grounds.
• Right to Data Portability: You have the right to receive personal data you have provided to s6vip in a structured, commonly used, machine-readable format, and to request that it be transferred to another controller where technically feasible.
• Right to Object: You have the right to object to processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, though s6vip may demonstrate compelling legitimate grounds that override your objection.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time by contacting support@s6vip.net or adjusting your Account notification settings. Withdrawal does not affect prior processing.

s6vip implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:

• 256-bit SSL/TLS Encryption: All data in transit between your device and s6vip servers is encrypted using industry-standard SSL/TLS protocols. Our SSL certificate is maintained and renewed continuously to ensure uninterrupted protection.
• Data Encryption at Rest: Sensitive personal data fields — including identity document data and financial information — are encrypted at rest within our database infrastructure using AES-256 encryption.
• Access Controls: Internal access to personal data is restricted to authorised personnel on a strict need-to-know basis. All internal access events are logged and subject to regular audit review. Multi-factor authentication is required for all administrative access to production data systems.
• Tokenisation of Payment Data: Payment instrument details are never stored in raw form on s6vip systems. Bank account references and e-wallet identifiers are stored as tokenised representations, with the actual sensitive values held only by our licensed payment processor partners.
• Intrusion Detection & Monitoring: Our infrastructure is protected by continuous intrusion detection systems, anomaly monitoring, and automated alerts for unusual access patterns — including those consistent with credential stuffing, brute-force attacks, and unauthorised data exfiltration attempts.
• Incident Response: In the event of a confirmed personal data breach that poses a risk to players, s6vip will notify affected individuals and relevant authorities within the timeframes required by our licensing obligations. Notifications will be sent to the email address registered on your Account.

s6vip is strictly an adults-only platform. Access to and use of the Platform is prohibited for any person under the age of 21. This restriction is enforced through our KYC age verification process, which requires submission of a valid government-issued photo ID (such as a KTP or passport) confirming that you are 21 or older before any withdrawal can be processed.

s6vip does not knowingly collect personal data from individuals under the age of 21. If we discover or are notified that an Account has been registered by a minor, we will:

• Immediately suspend and permanently close the Account.
• Void all bets placed and forfeit all balances in accordance with our responsible gaming obligations.
• Delete the personal data of the minor from our systems, subject only to any retention obligations imposed by law.
• Report the incident to relevant authorities where required by our licensing conditions.

If you are a parent or guardian and believe that a person under the age of 21 in your care has created an Account on s6vip, please contact our support team immediately at support@s6vip.net. We will investigate and take appropriate action as a matter of priority.

s6vip reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. When material changes are made, we will notify registered Players via the email address associated with their Account and by posting a prominent notice on the Platform. The "Last Updated" date at the top of this page will be revised accordingly.

Your continued use of the Platform following the effective date of any amendment constitutes your acknowledgement of the revised Privacy Policy. If you do not agree with the changes, you should cease using the Platform and may close your Account as described in the Terms & Conditions.

We encourage you to review this Privacy Policy periodically — particularly before making significant transactions or submitting sensitive documentation — to remain informed of how your data is being handled.

If you have questions, concerns, or requests relating to this Privacy Policy or s6vip's handling of your personal data, our Data Support team is available 24 hours a day, 7 days a week.

• Email: support@s6vip.net (plain text — not a clickable link)
• Subject Line: Use "Privacy Request — [Your Username]" for data rights requests to ensure prompt routing to our Data Support team.
• Live Chat: Available directly through the Platform after logging in to your Account.
• Response Time: Data rights requests receive an acknowledgement within 5 business days and a substantive response within 30 calendar days.

For questions about responsible gaming, self-exclusion, or deposit limits, please visit our Responsible Gaming page. For general account and payment queries, our FAQ page covers the most commonly asked questions from Indonesian players.